How do I reschedule my dscout Live session?
How you reschedule your Live session depends on whether or not your mission leader has enabled our Automatic scheduling tool. Read more below.
Rescheduling for Automatic sessions
If you need to reschedule your Live session and your mission leader has enabled our Automatic scheduling tool (remember this lets you schedule your calls from a predetermined list of available time slots automatically after accepting your Live mission), you can reschedule your call by following these steps:
- Log into your email account and search for the original scheduling confirmation email from dscout. This message would’ve came from email@example.com and would’ve had the words Scheduling confirmation in the email's subject. Open the email once found.
- Click on the Join Your Live Session button.
- If prompted, enter your dscout email address and password and click Sign In.
- You’ll see your scheduled time highlighted in green under the name of the Live session. Click on the Reschedule button to the right of your time slot to reschedule.
Rescheduling for Manual sessions
If you need to reschedule your Live session and your mission leader has not enabled our Automatic scheduling tool, you’ll have to reschedule your session manually. To do this, simply contact your mission leader directly. You can do this by either messaging your mission leader in the app or by replying to your invitation or scheduling confirmation email.